Pan Pacific Serviced Suites Kuala Lumpur – A Favorite for Families in Kuala Lumpur
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Key details
About the Hotel
Jalan Sultan Ismail, Kuala Lumpur, 50250,
-
Close to Bukit Bintang
Perfect
9.0
9.4
/10
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/5
Loved by Pan Pacific Serviced Suites Kuala Lumpur guests
Comfy beds
Convenient location
Fully equipped kitchen
Immaculate room
Attentive staff
Complimentary breakfast
"The suite was well maintained and kitchen well equipped with quality products."
Ong from Malaysia
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"The pool on the top floor has the lounge and a games room with pool table and foosball table - perfect for our family."
weennee
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"We did love the fact that they had a soccer table and a pool table with free flow of tea at the living room area."
Anonymous
Google
5-star serviced suites steps from Bukit Bintang shopping district
Awards & Recognition
Pan Pacific Serviced Suites Kuala Lumpur holds the Luxury Lifestyle Award for Best Luxury Serviced Suites 2023/2024 and the Tripadvisor Travellers' Choice Awards 2024. The property is located 500 meters from Berjaya Times Square and is within walking distance of Pavilion Kuala Lumpur and the Kuala Lumpur Convention Center. A 24-hour personal assistant service is available to all guests, and the hotel offers a comprehensive loyalty program with member discounts and rewards.
Suites & Amenities
The hotel offers spacious one- and two-bedroom suites, each equipped with a fully equipped kitchenette and a washer/dryer. Bathrooms include Jo Loves bath products. The property has a rooftop infinity pool with city views, a fitness centre with state-of-the-art equipment, and a billiards table in the Pacific Lounge.
Dining & Breakfast
A daily buffet and continental breakfast is served at the Pacific Lounge on the 25th floor. Breakfast includes made-to-order eggs, soup noodles, nasi lemak, roti bakar, waffles, and soft-boiled eggs. Outside breakfast hours, the lounge offers snacks, juices, and hot beverages, and a pool table and foosball are available for guest use.
Family & Children
The hotel provides family-friendly accommodations in two-bedroom suites that include a separate living room and two bathrooms. A kids' pool is located on the rooftop near the main swimming pool. Housekeeping can supply extra towels, laundry detergent pods, and a baby cot upon request.
Location & Attractions
The hotel sits in Bukit Bintang, 24 km from Sultan Abdul Aziz Shah Airport, with the MRT and monorail stations within a 2-minute walk. Lot 10, Pavilion Kuala Lumpur, and Sungei Wang Plaza are all within a 7- to 10-minute walk. Berjaya Times Square is directly opposite, and the Petronas Twin Towers and KLCC Park are a 15-minute walk via covered walkways.
Highlights
Awards: Luxury Lifestyle Award 2023/2024 & Tripadvisor Travellers' Choice 2024
Suites: One- and two-bedroom suites with kitchenette and washer/dryer
Dining: Buffet breakfast at Pacific Lounge with made-to-order station
Wellness: Rooftop infinity pool and state-of-the-art fitness centre
Family: Kids' pool and two-bedroom family suites
Location: 500 m from Berjaya Times Square, walk to Pavilion
“Location is a clear advantage here, with Bukit Bintang shopping just steps away. Suites provide space and functionality, including kitchenettes, appealing to families and longer stays. The rooftop infinity pool and adjacent award-winning spa offer striking ways to unwind after a day in the city.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
One Bedroom Suite
2 persons
47 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
One Bedroom Deluxe Suite
2 persons
58 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
One Bedroom Executive Suite
2 persons
58 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Housekeeping
Business
Meeting/ Banquet facilities
Children
Cots
Children's pool
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Sun loungers
Leisure/ TV room
Spa & wellness centre
Pool with view
Room features
Air conditioning
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
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Pan Pacific Serviced Suites Kuala Lumpur Location
Jalan Sultan Ismail, Kuala Lumpur, 50250,
Explore Kuala Lumpur
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Museum of Illusions
5 minutes' walk
This interactive museum offers mind-bending exhibits that challenge perception. Great for families and curious minds.
Chinatown
25 minutes' walk
Vibrant neighborhood filled with local shops, historic architecture, and delicious street food. A cultural experience not to be missed.
KLCC Park
30 minutes' walk
Lush greenery in the heart of the city featuring fountains, playgrounds, and walking paths, perfect for a family outing or relaxation.
Petronas Twin Towers
30 minutes' walk
Iconic skyscrapers offering stunning views from the sky bridge. An unforgettable photo opportunity with captivating architecture.
Biking at KLCC Park
30 minutes' walk
Rent a bike to cycle through scenic paths in KLCC Park. A refreshing activity to enjoy nature amidst bustling city life.
Spa Treatments
10 minutes' drive
Relaxation options at nearby wellness centers offer massages and holistic treatments. Perfect for unwinding after a busy day.
Si Chuan Dou Hau Restaurant
1 minute' walk
Specializing in Sichuan cuisine, this restaurant is known for its spicy dishes and authentic flavor. Reservations recommended.
Kurata Japanese Dining
1 minute' walk
Elegant ambiance with a range of Japanese delicacies, including sushi and teppanyaki. Known for fresh ingredients and service.
Marakesh Restaurant
5 minutes' walk
Offering Moroccan dishes in a beautifully decorated setting. Great for group dinners and vegetarian options available.
Berjaya Times Square Theme Park
10 minutes' walk
An indoor amusement park featuring rides and games for all ages, perfect for families seeking excitement or friends looking for fun.
Lot 10
15 minutes' walk
Shopping and entertainment venue offering various dining outlets and a lively atmosphere, great for nightlife enthusiasts.
Tips on navigating the city
City Centre
Kuala Lumpur 35 min · 1.8 mi
Airports
Sultan Abdul Aziz Shah (SZB) 43 min · 17.7 mi
Kuala Lumpur International (KUL) 89 min · 36.5 mi
Train
Ampang Park Station 23 min · 1.2 mi
Old Kuala Lumpur Railway Station 27 min · 1.4 mi
Underground
Bukit Bintang 4 min · 1000 ft
Tun Razak Exchange 11 min · 3000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 12:00-13:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MYR 70 per person per day.
Pets
Pets are not allowed.
Languages
English, Chinese, Malay, Tamil
Number of rooms:
210
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 974 verified reviews
9.1 /10
Perfect
92 %
Recommend
Breakfast
7.5/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.0/10
Free WiFi
8.8/10
Location
9.5/10
Paid Wi-Fi
8.2/10
Staff
9.1/10
Value for money
8.7/10
Pros
Convenient location
Comfortable apartment
Wonderful customer experience
Well-maintained suites
Cons
Rigid staff
Dirty room
Missing items
Unclean bathroom
Guest reviews
based on 1389 reviews
9.0/10
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FAQs
About Pan Pacific Serviced Suites Kuala Lumpur
What are the check-in and check-out times at Pan Pacific Serviced Suites Kuala Lumpur?
Check-in is at 15:00 and check-out is at 13:00.
How far is Pan Pacific Serviced Suites Kuala Lumpur from Sultan Abdul Aziz Shah Airport?
The hotel is located 24 km from Sultan Abdul Aziz Shah Airport.
What are some nearby attractions to Pan Pacific Serviced Suites Kuala Lumpur?
Nearby attractions include Berjaya Times Square (0.5 km), Pavilion Kuala Lumpur (1 km), and Kuala Lumpur Convention Center (2 km).
What dining options are available at Pan Pacific Serviced Suites Kuala Lumpur?
Guests can enjoy a buffet or continental breakfast, as well as dine at the adjacent Thyme and The Botanist Lounge & Bar.
Does Pan Pacific Serviced Suites Kuala Lumpur offer a fitness center?
The hotel features a 24-hour fitness center equipped with state-of-the-art TechnoGym equipment.
What amenities are included in the rooms of Pan Pacific Serviced Suites Kuala Lumpur?
Rooms are equipped with a kitchenette, flat-screen TV, air conditioning, and luxurious bath amenities.
Is parking available at Pan Pacific Serviced Suites Kuala Lumpur?
The hotel offers private parking on-site with a flat-rate fee of MYR 2.20 per entry.
Is there a swimming pool at Pan Pacific Serviced Suites Kuala Lumpur?
Guests can enjoy the rooftop infinity pool with stunning city views.
What recreational activities are available at Pan Pacific Serviced Suites Kuala Lumpur?
The hotel offers billiards as a recreational activity.
What languages are spoken by the staff at Pan Pacific Serviced Suites Kuala Lumpur?
The staff speaks English and Malay.
What is the distance from Pan Pacific Serviced Suites Kuala Lumpur to the city center?
The hotel is located approximately 2 km from the city center near major shopping areas.
Does Pan Pacific Serviced Suites Kuala Lumpur have a spa?
The hotel features an on-site spa and wellness center.